Privacy Policy

APCON LLC (WA Contractor License: APCONL*825QO) is a Washington State registered general contractor operating two specialized service divisions:

• Realty Repair Co. — Forensic maintenance and immediate infrastructure stabilization for complex residential and multi-family assets. Contact: 253-891-9622
• Apex Property Tech — Advanced technical diagnostics, thermal imaging, and forensic building envelope analysis for luxury estates. Contact: 253-999-1010

This Privacy Policy applies to all services provided under the APCON LLC umbrella, regardless of which division you interact with.

We collect information you provide when requesting services through our intake forms, phone calls, or email communications:

• • Contact Information: Name, email address, phone number, property address
• • Service Details: Description of infrastructure concerns, property type, service history
• • Communication Preferences: Your opt-in choices for SMS and email notifications
• • Payment Information: Billing details for service fees (processed securely through third-party payment processors)
• • Technical Data: Diagnostic findings, audit results, thermal imaging data, structural assessments

We use your information to:

• • Schedule and coordinate infrastructure services, forensic audits, and property assessments
• • Send service confirmations, payment links, and status updates (via your preferred communication method)
• • Provide diagnostic reports, technical documentation, and remediation recommendations
• • Process payments and maintain billing records
• • Respond to customer service inquiries and support requests
• • Maintain service records for warranty, compliance, and quality assurance
• • Send promotional offers and property maintenance tips (only if you opt into marketing communications)

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in these limited circumstances:

• • Service Providers: Trusted vendors who assist with scheduling, payment processing, SMS delivery, and cloud storage. These providers are contractually bound to protect your data.
• • Between Divisions: Information may be shared between Realty Repair Co. and Apex Property Tech when necessary for coordinated service delivery (e.g., diagnostic findings informing repair work).
• • Legal Compliance: When required by law, court order, or to protect our legal rights and property.
• • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your data using reasonable means, we cannot guarantee absolute security.

You have the right to:

• • Access: Request a copy of the personal information we hold about you
• • Correction: Request correction of inaccurate or incomplete information
• • Deletion: Request deletion of your personal information (subject to legal retention requirements)
• • Opt-Out: Unsubscribe from SMS or email communications at any time

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Effective Date" at the top indicates the most recent revision. We encourage you to review this policy regularly.