Privacy Policy | APCON LLC - General Contractor WA License APCONL*825QO

Privacy Policy

Effective Date: February 4, 2026

This Privacy Policy describes how APCON LLC and our operating divisions—Realty Repair Co. and Apex Property Tech—(collectively "we," "us," or "our") collect, use, and protect your personal information when you use our infrastructure management and forensic diagnostic services.

1. About APCON LLC

APCON LLC (WA Contractor License: APCONL*825QO) is a Washington State registered general contractor operating two specialized service divisions:

  • Realty Repair Co. — Forensic maintenance and immediate infrastructure stabilization for complex residential and multi-family assets. Contact: 253-891-9622
  • Apex Property Tech — Advanced technical diagnostics, thermal imaging, and forensic building envelope analysis for luxury estates. Contact: 253-999-1010

This Privacy Policy applies to all services provided under the APCON LLC umbrella, regardless of which division you interact with.

2. Information We Collect

We collect information you provide when requesting services through our intake forms, phone calls, or email communications:

  • • Contact Information: Name, email address, phone number, property address
  • • Service Details: Description of infrastructure concerns, property type, service history
  • • Communication Preferences: Your opt-in choices for SMS and email notifications
  • • Payment Information: Billing details for service fees (processed securely through third-party payment processors)
  • • Technical Data: Diagnostic findings, audit results, thermal imaging data, structural assessments

3. SMS & Communication Compliance

Dual-Division SMS System

Each APCON LLC division operates its own SMS notification system with separate phone numbers and consent requirements. When you opt into SMS communications, you are consenting for the specific division you are working with.

Realty Repair Co. SMS (253-891-9622)

If you opt into SMS notifications with Realty Repair Co., you consent to receive:

  • • Emergency repair dispatch notifications
  • • Maintenance appointment confirmations
  • • Service completion updates
  • • Payment links and invoices
  • • Optional: Seasonal maintenance reminders and promotional offers

Frequency: Varies by service. Opt-Out: Reply STOP to 253-891-9622.

Apex Property Tech SMS (253-999-1010)

If you opt into SMS notifications with Apex Property Tech, you consent to receive:

  • • Forensic audit appointment confirmations
  • • Thermal imaging assessment schedules
  • • Diagnostic report delivery notifications
  • • Payment links for audit fees
  • • Optional: Property maintenance tips and educational content

Frequency: Varies by service. Opt-Out: Reply STOP to 253-999-1010.

SMS Compliance & Data Protection:

  • • No Third-Party Sharing: Your mobile phone number will never be shared with third parties or affiliates for marketing purposes.
  • • Consent Protection: Your SMS opt-in data will not be shared with any third parties under any circumstances.
  • • Carrier Rates: Standard message and data rates may apply. Contact your wireless carrier for details.
  • • Help & Support: Reply HELP to any message for assistance or call the respective division phone number.
  • • Service Independence: Consent to SMS is not required to receive our services. You may opt for email-only communication.

4. How We Use Your Information

We use your information to:

  • • Schedule and coordinate infrastructure services, forensic audits, and property assessments
  • • Send service confirmations, payment links, and status updates (via your preferred communication method)
  • • Provide diagnostic reports, technical documentation, and remediation recommendations
  • • Process payments and maintain billing records
  • • Respond to customer service inquiries and support requests
  • • Maintain service records for warranty, compliance, and quality assurance
  • • Send promotional offers and property maintenance tips (only if you opt into marketing communications)

5. Information Sharing & Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in these limited circumstances:

  • • Service Providers: Trusted vendors who assist with scheduling, payment processing, SMS delivery, and cloud storage. These providers are contractually bound to protect your data.
  • • Between Divisions: Information may be shared between Realty Repair Co. and Apex Property Tech when necessary for coordinated service delivery (e.g., diagnostic findings informing repair work).
  • • Legal Compliance: When required by law, court order, or to protect our legal rights and property.
  • • Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your data using reasonable means, we cannot guarantee absolute security.